Frequently Asked Questions
Everything you need to know about your Montaigne Paris shopping experience.
Where are Montaigne Paris products manufactured?
All our collections are designed in our Paris studio and crafted in select ateliers across France and Italy, ensuring the highest standards of European craftsmanship and material quality.
What is your international shipping policy?
We offer insured worldwide shipping via premium couriers. Delivery typically takes 3-5 business days for Europe and 5-7 business days for the rest of the world. Complimentary shipping is available on orders over €500.
How do I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. As our cuts follow Parisian tailoring standards, we generally recommend sizing up if you are between sizes.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, with all security tags and original packaging intact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Klarna and Alma for eligible regions.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier's portal to monitor your shipment in real-time.